FlyerTalk Forums - View Single Post - Was I just lied to at DCA? (Told Chevy Cruze was a full-size, nothing else available)
Old Feb 19, 2012 | 12:58 pm
  #10  
dcline414
 
Join Date: Aug 2011
Location: ATL
Programs: Delta GM, Marriott Platinum, Hertz 5*
Posts: 2,530
I reserved a Premium (G) car with satellite in ATL this past Thursday and received my mobile alert email that I was assigned a Buick Regal (YF) in stall number xxx. When I arrived, a different name was over the stall and it was a different car. (This stall was about as far from the gold counter as possible in ATL.)

At the Gold counter, I was told that they didn't have any other cars and that my original car was now parked in a closer spot. Never received a mobile alert update email (as I have in the past) and was actually charged the full Premium price for my YF Regal. I notice that the final reciept shows I rented a G even though the contract and key showed YF.

The Regal is a nicer car than the Cruze, but around the same size for the driver and grossly underpowered with the 2.4 ecotec engine. But I survived the rental and am too tired of fighting with Hertz over being overcharged and/or downgraded to fight a battle over this one.
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