Originally Posted by
UAPremExecflyer
Sorry to hear you got the run-around. I would have asked the agent in the Gold Booth to call the duty manager - there's always one on location. That may well have changed his/her tune. Chevy Cruze is definitely not F.
Yeah, I should have done that. I also should have gotten names, but I imagine they have a record of whoever sold me the upgrade. I was in a rush.
I'll call customer relations on Monday. Thanks all.