FlyerTalk Forums - View Single Post - Int'l Reward bookings on Co.com never seem to get confirmed
Old Feb 18, 2012 | 5:11 pm
  #9  
channa
FlyerTalk Evangelist
10 Countries Visited
20 Countries Visited
30 Countries Visited
20 Years on Site
 
Join Date: Aug 2002
Location: Bay Area, CA
Programs: UA Plat 2MM; AS MVP Gold 75K
Posts: 35,092
Originally Posted by mduell
Failure to ticket is an ongoing issue with CO's non-instant ticketing system. After 3h you can call reservations to try to get them to take some action instead of waiting for the system to function or the booking to expire.
That's easier said than done.

When I'm in one of these > 3 hour deals, the agents often say it takes up to 24 hours.


Originally Posted by DCBob
I just purchased a RT award ticket on CO.com (from DCA - YVR) using Air Canada and United flights. The actual confirmation ticket email took only 3 hours.
"Only" 3 hours?

This is 2012. They're not exactly printing your tickets, stapling them together, putting them in an envelope, and running them through a mail meter.

They only need about 3 seconds, not 3 hours, to auth your credit card, generate an e-ticket number, and shoot out an email.
channa is offline