Originally Posted by
burnsy0118
Beware of the in room dining.
Last time I ordered breakfast at the hotel, an omelete and a smoothie, total was $25, plus tax and the mandatory 20% service charge it came out to $32. When I checked out I noticed the breakfast charge was $42 on my folio. I asked the hotel and they pulled the copy of the ticket and the server added another $10 tips on my receipt after I signed for it. It's really bad business practice. They credited it back but It left a really bad taste in my mouth.
You mean gratuity? It's never mandatory. I believe I was charged a delivery charge as well on top of that 20% gratuity last time I had room service here.