Originally Posted by
lingua101
i just called the Singapore office to issue my ticket. I was told CX (HKG) has problem with Credit Card processing. That's why they cannot take website booking.
She took my booking and told me will take sometimes for the eTicket to be sent out via email. They are busy because they have problem with eTicketing. Many ticket that should not been reissued has been reissued.
So I guess that's probably why they have that message?
but this isn't a CX issued ticket. The problem might be they are looking for a CX e-ticket while mine was issued by BA which has a different prefix