Originally Posted by
james318
Trying to book a simple F award from DTW-DFW for my mother. Calender shows low on most days, including every day I am looking for. Every combination of days I tried priced out at Medium (80k) instead of Low (50k).
After wasting an hour trying various combinations, I e-mailed Delta out of frustration.
Here is the reply (sent after 15 minutes):
I know, I know. First rule of the DL forum... Attack the OP. If I want an F ticket I should pay for one. Oh, wait. I'm trying to. And I realize that 4 people here will pull up F awards for "the first dates they tried" at 50K. That's still no excuse for the award calender being broken.
I also know this is rehashing an oft discussed topic, but it's worth it now and then to bring it to the forefront. Perhaps award calender improvements will be announced with the 2012 SkyMiles program.

I understand your frustration.....