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Thread: Ticket Sync Issue
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Old Feb 14, 2012 | 11:31 pm
  #4  
mlx52
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15 Years on Site
 
Join Date: May 2008
Location: ORD
Programs: AA EXP 2MM
Posts: 655
Originally Posted by 1KHI
CO system is different from United's. They confirm upgrades only on systems swaps (at certain times).

PP line agents have the discretion to confirm PP and GS within the upgrade window (I believe when R/RN>0 among other things) without having to wait for a system swap.
That would make a lot of sense. Good to know for the future if that's how it works!
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