Originally Posted by flyGreg

I flew VA LAX-MEL the other day in Business class, I'm a regular on the UA service but only second time on VA international.

- On boarding, purser came to my seat and greeted me like I was a 5 year old child (speaking "at" me & over articulating each and every word). Quite strange frankly.

- Woken up by cabin crew gossiping in the front galley (very audible from row 3), 5 hrs before landing, I asked them to keep the noise down, then heard instead the clanging of cutlery and dishes being "moved around" in the galley for 15+ minutes

I find UA's service pretty average, but never so condescending. And fwiw, VA seats are no better than UA's in business...