Originally Posted by chrissxb

Starting from this year, every Level Mile earned above the level threshold will be saved and automatically transferred to the Level Miles balance of the following year.

The Level Miles balance will not go back to zero at the start of each new year; with this new feature, our customers will keep their current status or be upgraded more easily.
The additional Level Miles earned in 2011 will automatically appear on the Miles account as from mid-2012, and new upgrades will happen after that date.