Ghost Booking!
We are currently in SIN on the the outbound leg of a CMB-SIN-xxx-SIN-CMB ticket - CX.com shows everything just fine.
However, i see a separate SIN-CMB booking, for both of us, that we never made! Found that pretty interesting! (and 'our records show that you have not issued a ticket yet')
This, might, have been, the original last leg of our previous ex-CMB ticket- but we'd changed that a long time back for a quick CNY break in Sri Lanka and started our next trip.
Oh and my wife still can't access any of her bookings on the website.