Reservation With Suite Upgrade Award - Newbie question
I'm new to Hyatt with a Diamond Challenge and I have some newbie questions:
1) I'm planning to use a suite upgrade award for a reservation. Can I just book the lowest advance purchase rate? Is that an eligible rate?
2) What is the procedure to request a suite upgrade? Can I book it online and then call in to request the upgrade or should I just call and do both reservation and upgrade request at the same time?
3) Do rates fluctuate often? When is the best time to book? At Hilton, sometimes the best rate is a few days before the intended stay.
Any insight is greatly appreciated!