You're pretty much SOL. You can try talking to the TA and state that KE said it would only be 150$ but you chose to use a Travel Agent and when you purchased that ticket you not only agreed to abide by the rules KE has but that the TA has.
Originally Posted by
shonick
Recently, I purchased an international korean Air ticket from US to VN.
Since I cannot make it. I want to cancel. The Korean Air told me that if I buy from them, the cancel fee would be $150 and I can cancel anytime before the departure day. If I buy from travel agent, I have to deal with that travel agent.
I called my travel agent, and he told me $375 for cancellation, and I have to do it soon within this week. Well there is still more than 1 month and half for the departure day. Is that a joke here?
I email Korean Air see if they can cancel my ticket, they told me they cannot find my record (I guess due to the matter that I bought it from travel agent). And they told told that if I bought it from travel agent, I would talk to that travel agent to process.
Now, I'm out of my mind. With this, I'd lost another $200 ($375 - $150 = $225) to the travel agent for nothing.
What do you suggest to get my money back and only pay the real fee which is $150 or around that point?
Thank you very much.