Originally Posted by
brahms77
Unless I am completely outdated, I think the supervisor is incorrect. Please give it another shot (or email AA). With your 1K status as a proof, you should first be comped to Plat status (without any challenge fee) and AA should give you EXP challenge for 25K miles flown in 3 months.
Do you have the e-mail address?
Additionally, I am DM on DL and they didn't offer me comp Plat and an EXP challenge when I asked about it.
They asked me to register for a Plat challenge.