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Old Feb 10, 2012, 4:05 pm
  #36  
davywavy
 
Join Date: Nov 2011
Location: new zealand
Posts: 530
Originally Posted by mke9499
Rich Rovito of the Business Journal says people already being given notice at the call center at MKE.
A few may have been, but I wonder if he puts a number on that. From the Frontier Q and A yesterday:

Q. Will there be any changes in the Milwaukee reservations center?

A. The Milwaukee Reservations Center is not impacted by this change.
As we reallocate flying, our customer projections for 2012 remain
essentially unchanged, with just a new mix of markets. As Reservations
call volumes are correlated with passenger volumes, we need the
experienced reservations staff that we have in place. We continue to
believe that having redundant call centers in Milwaukee and Denver
supports our business, especially in the event of a weather or
technology impact that may disrupt one of the centers at any given
time.


davy
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