Hi everyone,
I wonder if anyone have had QF e-ticket delivery problems this week. I made an online booking (QF AU website) on Weds 8 Feb. Normally the e-ticket would be sitting in my email inbox within 1 hour. On Thurs 9 Feb, it still has not arrived. I checked the checkmytrip website and saw that the itinerary was already ticketed - there was a ticket number there. So I called the Platinum line and the agent said that he would re-order another e-ticket to be emailed to me - I still have yet to receive it today (Fri 10 Feb). Normally it wouldn't have taken so long. There is nothing wrong with my email delivery system - I have been receiving emails as per normal from other sources over these few days.
Has anyone experienced similar problems?
The itinerary has definitely been ticketed - was able to print it off checkmytrip with the 081-ticket number.
Cheers, Gerald