FlyerTalk Forums - View Single Post - Expanded / additional MileSAAver award & upgrade availability for EXP (consolidated)
Old Feb 9, 2012 | 3:34 pm
  #5  
sukn
 
Join Date: May 2007
Programs: AAdvantage, Hilton
Posts: 3,191
Originally Posted by GrizShel
Unlike some of the experiences I read about in this thread I made my first attempt to ask about this and found out there were these limitations on this benefit:

1. I cannot access any expanded availability for family or friends unless I am traveling on the exact same itinerary as them.
2. I have to pay a $25 telephone ticketing fee for any tickets I book from my account where I am not traveling on the exact same itinerary. (I was automatically charged this as an EP without being told so until I asked why the charge was larger than I expected).
3. On peak travel dates there will be no expanded award availability (whatever those are).

Anyone find out where this stuff is published?
OK,

#1 True, and expanded SAAver availability is limited to two seats.
#2 Not completely true. Agents are derelict in reading their updates. As long as the EXP and companion share at least one segment, there is no $25 ticketing fee for the companion.
#3 While the system may be programmed to not release expanded availability on peak dates (will try to confirm this info), a request can be made to Revenue Management. I've had success going this route.

I believe #1 is published, while #2 and #3 are not.
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