FlyerTalk Forums - View Single Post - Airline Status Match Master Thread

Feb 9, 2012 | 11:10 am

#30

geclub1

Join Date: Apr 2010

Location: SFO

Programs: OZ *G; HH Diamond;

Posts: 1,675

Quote:

Originally Posted by timfountain

I got a status match from AA Plat to CO Gold with the challenge starting on Nov 6th and ending February 4th. During that time I had to fly 17,500 miles to keep Onepass Gold. I flew 18,979 miles from 12/7 to 2/2 and I was consistently recognized as Star Gold with both airlines during that time.

I checked today figuring that I'd see my status permanently as CO Gold, but no, I am now "Non-Elite" so obviously they updated the status but erroneously dumped me back to peon status!

Does anyone have any insight into how the status match challenge process works, is there a specific time of the month that status is adjusted? Or is a glitch more likely? Thoughts on how to fix etc. would be welcome. I already have an email into status match to see if they can help.

Thanks

- Tim

When you signed up for challenge, you should have received an email confirmation. Reply back to that email telling them that you have fulfilled the challenge, but the status did not update. They should be able to fix it fairly quickly.

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