Originally Posted by
toyotaboy95
If you think CX is bad, you shouldn't try any Chinese carrier. You'll find substantially worse phone and online services, not to mention a subpar inflight product.
But worlds better than any European airline on short-/medium haul narrow bodies, and still better in Y.
I thought you were talking about CA/MU/CZ for a second there.
There's a thread in the Asian airline forum about someone trying to get a refund from MU.
And he got it. Look at the LH forum to see how long it can take to get a refund. Month
s.