FlyerTalk Forums - View Single Post - United Chase Platinum Visa Fee Refund change?
Thread: United Chase Platinum Visa Fee Refund change?
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Old Feb 7, 2012 | 3:51 pm
  #11  
johnru36
15 Years on Site
 
Join Date: Nov 2007
Location: Los Angeles
Programs: AA EVP, United 1K and 2MM, Starwood Lifetime Platinum, Delta
Posts: 220
Yes - and Chase has effectively passed the buck back to UA when asked for any documentation on the change:
Dear Johnru36,

Thank you for taking the time to contact us again in
regards to your Mileage Plus credit card account.

This 1K annual bonus credit for 2012 is based on the offer
solicited to you by Mileage Plus for being a 1K or GK
member.
If you want more information on the reason for the change,
please feel free to contact Mileage Plus directly at their
toll free number 1-800-421-4655.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

XXXXXX
E-mail Customer Service Advisor
Have to say - the phrasing "based on the offer solicited to you" gives you a good idea where Chase is having their email handled...
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