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Originally Posted by zoegksf
Originally Posted by
todorovic
I've been told in the past that it can take up to a week. Never had to wait that long, though.
Yet another reason CO system is the best system.
On PMUA MP it is automatic and instant.
While I'm a "UA boy" this is only partially true. It is automatic only if the ticket is "clean", i.e. There were no changes made to it since booking. IME, every time I had a change it had to be sent to customer relations for "investigation". I was always able to get it sorted out while still on the phone by being transferred to the CR desk but it had to be done manually.