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Thread: Flight cancelled, Refund: Expedia vs. KLM
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Old Feb 6, 2012 | 10:11 am
  #14  
jochen_vdk
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Originally Posted by irishguy28
As KLM rebooked you, then it sounds like they have taken over the booking/now own the booking, and it should therefore be possible to use their refund tool (although the ticket was originally booked with a travel agent).
Thanks irishguy, but I already have done this and got a big NO from KLM. Also tried phone, e-mail, Facebook.
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