Originally Posted by
fastair
...Regulations have very specific language that can either hang someone, or let them off the hook. No laws/rules that the DoT has issued would apply here.
... it in no way falls under the govt's regulation. It is best to inform yourself first prior to filing nusance complaints with a regulator when the regulator does not regulate the scenerio. Let them use their time to regulate things that they have jurisdiction over.
While you might be right about the first point, I completely disagree re: the second. Filing complaints like this is the best way the DoT has to find out where their existing regs are lacking and motivate them to issue better regs in the future. I suspect DoT already has the authority they need to issue those regs. If not, they can ask Congress for it. But, either way, it's better to file the complaint and let DoT see what's happening in the field.