I really do not understand the heat the PC is getting.. Compared to other similar programs (for chains in same bracket) the point value is amazing in my view. You can easily earn a free night in 5-10 nights time, which is not the case for other comparible programs that I know off.

Room upgrades, free internet, lounge access--- sure it is nice and something I would prefer would be improved/standardized. However the value of the program for me is in the value of the points - so I might be able to treat the missus to a nice vacation/city break..