Originally Posted by
mountaingrl
You should have requested an upgrade for her at time of booking as long as you had e-upgrade credits available for 2012 (ie didn't have to wait for your January batch to come in).
Thank-you
This was the issue. I had tried to u/g her on my points expiring February 29,2012. Now that the new e-credits are in account,I had no problem doing to u/g.
Should listen to myself,"if you don't like the 1st answer, call again"
