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Alcatraz A320: CSR Imprisons PAX on Broken Airplane, UA 589 PHL-ORD (1/31)
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Feb 2, 2012, 7:37 pm
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Bill Brasky
Join Date: Feb 2011
Location: The Americas
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Posts: 118
Isn't the Captain #1 in charge?? Seems crazy that a CSR can dictate who gets off the plane.
Bill Brasky
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