I mostly have had good luck there, but once was seated and then no server for ever. I moved to the bar. So if you are ignored when seated, ask to be moved. When by myself I would sit at the bar, martini, seared ahi appetizer and soup or salad.
I do think the Bonefish Grill is superior both in food and service. Wish they were in Texas. Bonefish is owned by the same Tampa group that owns Outback, Carrabba's Italian Grill, Fleming’s and Roy’s.