FlyerTalk Forums - View Single Post - Base Points Calculation

Feb 1, 2012 | 7:37 pm

#52

jasonvr

Join Date: Feb 2005

Location: So Cal

Programs: UA 1K/0.828MM, WN ALP, Hyatt Diamond, MR Gold, Hertz PC, National Exec, Avis PC,AA Gold

Posts: 5,666

And a final response:

Quote:

Thank you for contacting Hyatt Gold Passport Customer Service. I
appreciate the opportunity to assist you. I do apologize for the
confusion. I did the math, and you are correct. I've adjusted your
amount on your stay 01/16-20/12. You spent $622.62 and have an eligible
amount of $572.06 as you mentioned in your original e-mail. Thank you
for your patience and I again apologize and I've awarded you 2000 points
as compensation for this.

Time to send one last email asking how this could happen. I expect no response or some pleasantry...

Edit:
D@mnit!! My latest stay just posted and it is wrong as well!!! How freaking difficult can this be?

Last edited by jasonvr; Feb 1, 2012 at 7:43 pm

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