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Alcatraz A320: CSR Imprisons PAX on Broken Airplane, UA 589 PHL-ORD (1/31)
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Feb 1, 2012, 1:01 pm
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Renard
Join Date: Oct 2002
Location: Houston
Programs: AA EXP; Hyatt Globalist; Marriott Titanium, Hilton Diamond, UA 1.56MM (fmr UA1K)
Posts: 5,772
I am not a big one to write and complain but this would have got them a letter from me. Not acceptable.
Renard
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