Bula! EdwardG Bula!
As a regular (business) visitor to Fiji, I was delighted when I got the LX call centre in Suva. I had the same friendly, efficient, responsive service as I have come to expect from the LX centres in Cape Town and Australia. A smart move by whomever.
The Fiji centre does require a different sense of humour, true, but it helps to be ready for human exchange and efforts to make the call centre process more convivial.
It can only get better, EdwardG when you see it that way. Fiji ain't doing nothing wrong.
- Paul
Originally Posted by
edwardg
Travel Report
Actually I wasn’t flying yet, but it seemed like I was passing through one of Dante’s hells as I was talking to Swiss International airlines call center. I wanted to book a ticket for my brother and me and because it was a bit complicated, 2 tickets, each with 2 legs, I chose to pay the $20 extra and talk to an agent (but, in Fiji?).