Originally Posted by
cubuffaloes2004
Hi William -
I have a reservation for the first week in April that was booked through the Platinum desk for 6 nights in an upgraded room, but not a suite at a resort. Will it be posssible apply these suite nights (after March 1st) to an existing reservation through calling in - or will i have to cancel and rebook?
Thanks!
When the functionality goes live on March 1st, you will be able to request a confirmable upgrade, provided you have earned any.
Best regards,
William R. Sanders
Social Media Specialist
Starwood Hotels & Resorts
[email protected]