I was thrilled when I saw that the Tremont was now part of the Starwood family.
That ended about 30 seconds into my stay. To call it "a dump" is an insult to 1 and 2 star hotels.

I fully understand that Starwood just took over the management and is in the process of cleaning up the hotel but I can't understand why these rooms were marketed on the SPG site without a clear disclaimer of what can be expected. In fact, the photos on the site are grossly misleading - especially about the sizes of the rooms.

The hotel was basically empty (The $62 price should have been the tell) but the first room that they put me in was the size of a postage stamp and in just TERRIBLE condition

In addition:[LIST]

• One Old creaking Passenger elevator and one beaten up and hidden Service Elevator for "130 Charming rooms"- this can't work when the hotel is filled from an event in town
• No coffee machine in the room - No room service and worse, the "free" breakfast didn't start to serve until 7AM-
• No Tissues in the bathroom
• Furniture that is in terrible condition- tried to turn on a lamp and the tassel came off in my hand
• No Health club or facilities - "use the Westin Health club" - it's only 2 (LONG) blocks away - nice in Chicago in the summer and that gym has no shower or other similar facilities
• No amenities like writing pads, pens, etc
• A very "unspectacular" front office staff
  •No VOD or other useful services- Poor programming - missing major stations like CNBC and CBS-and no guide to show what programs were on. Half the stations did not have sound - Remote did not work -ran out of battery at about midnight.
• Small towels and only a few of them

Bottom line - they claim that they are doing renovations and will be done by 2/28 but I don't think that this is realistic at all.. What they should have done is to close the hotel down for 2-3 weeks and get it right before opening it.

Starwood does so many great things - one of them should be to insure that they do not market a property as a Starwood property that is so far off standards in so many areas as this property is!!