Yes I have, the last one was the Radisson Kenilworth, booked an award night, recieved the 3000 online booking bonus, points for food and beverage (even though I didn't have any food or drinks at the hotel) and the 75% concierge bonus for food and beverage, the time before that was the Park Plaza Amsterdam here they even gave me points for the room even though it was an awards night, plus online booking and concierge bonus, they cock up all the time, it's great, I hope they stay as messed up as they are. BTW asking for an upgrade takes a couple of seconds, I don't see any problem asking, most of the time I've already been allocated an upgraded room, the evidence of this is usually some food, water and in some instances a note form the manager welcoming me back, which is what I received today at the Radisson Royal St Petersburg.