Hi there


My LONE5 has been with AA Capetown for over a week for pricing as they made various mistakes such as trying to put me on a non-one world flight. I finally got a correct routing and pricing from them late yesterday evening. When I went to pay today they came back to me to say that they can't ticket the flight as I am within 7 days of departure as they 'will get in trouble with the other airlines for doing so'. They decided to tell me about this 7 day rule today for the first time.

Their suggestion is that I fly a day later (will cost me a substantial amount as I have positioning flights and accommodation booked) or go to an airline who are a more substantial part of the booking to ticket it, which I am very reluctant to do.

Please can someone advise if they are telling the truth about not being able to ticket or talking nonsense?