Until March 3, upgrades on CO metal are processed under pre-merger CO rules.
Thanks QBK! That would explain what happened and makes total sense. I'll still bring this to United's attention because, under that scenario, I still qualified for an upgrade. I did ask the GA about it but was denied without adequate explanation, and he did not offer to split my PNR. Now, maybe the GA couldn't do anything about it from the gate, but that would point to a system problem, which is still a problem. My simple position is that an upgrade should have been offered and was not, so that's my case. We'll see what happens!
Originally Posted by
BryanIAH
Award ticket?
Nope. Paid ticket. Booked into (L)
Originally Posted by
F23Coupe
Looks like the OP had a chance to be a hero by denying an upgrade to sit next to his companion!
LOL. I actually would have taken the upgrade and given her the seat!
UA should compensate me for denying me my "hero" opportunity.