FlyerTalk Forums - View Single Post - KVS Availability Tool

Jan 30, 2012 | 12:44 pm

#4784

KVS

FlyerTalk Evangelist

Join Date: Jan 2004

Location: Worldwide

Posts: 12,952

Quote:

Originally Posted by robe0341

My tool was working on Friday, but today, when i try to look at Amadeus: Awards/OneWorld award availability I get the 3203 error.

I also get errors Data Source Error [RW-1] with Awards/JL-OneWorld.

These are both queries I had saved and worked on Friday. I upgraded to 6.9.3/Diamond and am still having problems. Any idea what the issue is?

Quote:

Originally Posted by alinghi90

I've the diamond version and right now nothing is working in the tool! (Also mobile companion doesn't work) Always errors. (Version 6.9.3). Didn't have problems before...
Can you help me?

Quote:

Originally Posted by damaxer91

+2!!!

Quote:

Originally Posted by golfmad

There was a systemwide Amadeus problem today. I don't think it's a specific KVS issue. See this thread for example. There are probably others on FT as well as it's affected more than just BA.

http://www.flyertalk.com/forum/british-airways-executive-club/1308420-all-bookings-disappeared-ba-com.html

Indeed, there was a major Amadeus system outage earlier on today, which lasted approximately 3 hours:
http://www.Telegraph.co.uk/travel/tr...ter-crash.html

All systems should now be working normally.

For access to the [Awards/JL-OneWorld] Method, please upgrade to KVS Tool V6.9.4.