Thanks for the info. Your recent experience (1 month ago) staying there is valuable to me, as it suggests things haven't changed/improved. I'll play it safe and stay elsewhere, I'm planning to go to Amsterdam again pretty soon.

Agree with all your comments. The hotel itself is beautiful, my favorite in Amsterdam, internet aside.

However the internet access was plagued by variable speeds, variable signal strength. Sometimes speed was OK. Never great. Often very slow. It would be such a small investment for them to bring this into the 21st century. Is no one paying attention there?

Anyway I hope the situation improves. I'd love to stay there again, but I will have to prefer other hotels instead since fast, reliable internet access is not a luxury for me, its a necessity for my job. (Even when on vacation, unfortunately.)

Some old-thinkers at the hotel need to understand that (a) fast, reliable internet is as mandatory in a 5-star hotel as running water and electricity, (b) it is possible to provide such, at fairly low cost, if they would get a project manager and an IT person who know what they're doing.

They could actually make this into a revenue-positive move. Well, first, it would be revenue positive because, whether they realize it or not, guests notice that the internet is poor and may either leave early or not come back as a result. So I am sure they will make more money spending a piddling amount on wiring the hotel better. Plus, they could sell premium internet access. I dont mind paying for that. At the hilton amsterdam, the regular internet speeds are great and would be enough for me as-is. However they have an option to pay a fee and get premium access, even faster speeds, which I gladly paid for the luxury of even better internet access.

One thing I really wonder is why they don't just enable the ethernet ports on the telephones. The phones are via an ethernet network. There is an ethernet cable that plugs into the phones. That's how they work. There is a port on the side of the phone which reads "Ethernet". However these ports are not active. The hotel is apparently already wired for in-room wired ethernet, if they'd just turn it on, it could help a lot of people suffering from the poor wireless signal problem. Whoever is managing their IT is really out of touch.