I have used KVS in the past, but it seems like I can't get the grip of it. I just searched for a DL award flight from JFK to NRT for 3 ppl on August 10th. KVS says "CX+" is available. From the legend I found in the FAQ's it should be mean there is J class available at any award level and enough seats. If I got to DL.com and try to look for this flight it shows up as medium award level. What exactly am I doing wrong or not understanding?