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Old Jan 28, 2012, 9:45 pm
  #3  
DjRashonal
 
Join Date: Jan 2004
Location: Germany
Programs: GP Dia, HH Dia, Marriott Gold, Club Carlson Gold
Posts: 139
Glad you had a great time! My wife and I stayed there at the beginning of Jan and were disappointed with the service but really enjoyed the room. It was beautiful, modern, and had a fantastic view of the park. I'm really glad you had a great front desk agent. Ours was very flustered, and seemed very bothered to check us in, while we were the only ones there. Additionally, our status wasn't acknowledged (which isnt a huge issue, but is nice) until i asked about the lounge and was told it was only for people who had status within their company, which is when I had to point out my status and she looked again and responded "oh you do have status." We probably wont go back because of the poor service, but again the rooms were beautiful and the I'm glad you enjoyed your stay!
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