FlyerTalk Forums - View Single Post - JK ceases operations, beware of booked code-shares between Germany and Spain
Old Jan 28, 2012 | 8:25 am
  #13  
SwissexLUG
 
Join Date: Jan 2007
Location: ZRH
Programs: QF, UA, DL, AB
Posts: 401
Originally Posted by hugolover
Your contract is with Expedia not with JK. In the UK, it would be the TA's liability and given their accreditation with ATOL they would rebook you.

I have used this law to force Expedia from cancelling a mistake fare.

I see Expedia don't have a CH website (?). So which one did you book with?
Hi hugolover

thanks for your inputs. I booked on expedia.com so I have to deal with the US customer relations. I am fully aware that my contract is with expedia itself but they didn't give me the impression that they knew what they needed to do...

Just for my info, since it seems that you are kind of a legal expert, what position does JK in this whole story have? If my contract is with expedia, then what kind of legal relationship exists between JK and expedia respectively me and JK? And how does LX fit in the picture?

Would be great if you could explain from a legal standpoint what it means to buy a ticket from a TA involving a codeshare flight marketed by airline A but operated by airline B and what kind of binding agreements exist between the parties? Isn't the TA a simple intermediary between the contractual parties traveler and airline A?

As said until now, the only thing expedia said is "bring it up with the cc company or your insurance". My travel insurance does indeed cover airline bankruptcy, but am afraid they may eventually refuse my claim because expedia is the one having to sort it out.

Thanks in advance!

To all others in a similar situation: please keep us up to date regarding how Expedia handles this so that we can maybe help each other

Last edited by SwissexLUG; Jan 28, 2012 at 8:36 am
SwissexLUG is offline