FlyerTalk Forums - View Single Post - Goodbye American Airlines - my letter to AA
Old Jan 26, 2012 | 2:45 pm
  #85  
kopangan
 
Join Date: Jan 2012
Location: NYC
Programs: AA million miler, SPG gold, Hilton gold
Posts: 8
Originally Posted by RxCapt
If you find an airline that *NEVER* cancels a flight, please let me know as I would like to fly them and buy tons of stock.
So do you justify cancelling an afternoon flight and allocating the passenger to a morning flight when another afternoon flight is available??? Because that's what happened to me.

Everytime AA rescheduled it cost me money to change my tickets - airlines should cover that cost

If a passenger pays a premium for a direct flight and is then moved to a non-direct flight, passenger should be refunded premium paid at the time of booking. If impossible to quantify, passenger should be somehow compensated

Originally Posted by highpotter
" had never, in eight years of continuously flying american, had a flight cancelled on me."

really? Really?



Hp
yes. Never. In fact, american is the only airline that has ever cancelled my flights - i keep a log of all my flights

Originally Posted by LMB01
I agree - that is quite remarkable!
Maybe because I am more of an international flyer - don't know - I was not aware that regular flight cancellations for domestic flights are the norm

Originally Posted by jaguar
What is the OP is trying to accomplish.
Share a good story, and get some people to give other airlines a shot.

I've gotten many people to join AAdvantage during the past years - its time for me to do the opposite

Originally Posted by newyorkgeorge
Exactly. Look at the number of threads on FT about other airlines and you see my flight was cancelled, the GA gave away my upgrade, the FA was rude and unresponsive, my flight was extremely late, and on and on.

When service providers do not provide us with proper service its frustrating. Even in the case when there are outside circumstances such as weather. At some point make a decision whether the grass will be greener somewhere else.
When I don't get top notch service in an INTERNATIONAL FIRST CLASS ticket I get pissed off

Last edited by JY1024; Jan 27, 2012 at 12:09 pm Reason: merged 5 consecutive posts
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