Originally Posted by
tdzui
He was rude and I told him to watch his f____ manners.
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My language may be harsh but telling him to watch his manners in a harsh way does not constitute "unruly" behaviour. I was merely expressing grieveances albeit in a harsh manner but there is no justification for an airline to use a heavy handed manner similar to the Arab regimes. They just have trouble accepting criticism just like the government
Of course you are so absolutely correct. Poor poor you.
Using the f- word on a service person is so reasonable. How dare that lowly cabin crew retains his self-pride and complains about the verbal abuse to anyone.
You are after all one of the really important 200 or more customers in that plane (out of the around 100 planes SQ has) and did pay quite a few dollars to fly with SQ (not that it matters but I must also add probably in economy class with a full row to yourself).
Without a passenger like you, SQ (or any airline) will certainly not fly anymore. So you have every right to verbally abuse every service personal in the plane.
Btw, did you know, if you have a flexible ticket, by virtual that you are paying more, you can also punch the service personals in their faces if you do not like them as well as pinch the butts and grab breasts of those cute cabin crew members. I hope you did not overlook that. Or was your ticket a non-changable one?
You are also entitled to this right once your frequent flyer status changes from the current silver (even after the purported hundred
s of flights you have made) to gold of course, since you are then an even much more important customer (but this is an insider tip not mentioned in any program).
Feel free to exercise it, and not just in SQ, because this is your right in
every airline (yes, even in budget airlines like Air Asia). Please keep that in mind.
Just remember, this right is unfortunately not valid for redeem tickets unless the travelling distance exceeds 20000 miles one way (For instance, your many times mentioned SIN - BCN redeemed flight does not qualify (PS: I could sense how proud you are of this redeem flight, wanting to tell everyone here about it. The kind of pride one expects to have when flying the first time on such a long haul flight on a redeem ticket)).
Now, here is the hard truth.
I am not sure which part of the world are you from. But it is really time for you to wake up. The service people are there to serve and help you but they are not your purchased slaves.
Just because you have some stinking money and are a customer, it does not give you the right to abuse (physically or verbally) any service personal. You could use the proper channels (e.g. complain forms) to make your complains if you cannot keep your cool.
Here, you are nothing more than an abusive bully hiding behind the veil of a money paying customer. Pity that the security guy did not arrest you to put you behind bars and slap you with a heavy fine.