FlyerTalk Forums - View Single Post - BA's handling of lost property left on-board
Old Jan 25, 2012 | 9:32 am
  #11  
itsmeitisss
1M
40 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Jul 2008
Location: All over the place often South Wales and Lake District
Programs: BA Gold for Life Accor Platinum
Posts: 4,831
Originally Posted by Littlegirl
I know that a lot of people have an electronic lock on their phone, so no one else can use it, but my personal advice would be not to use this.

I have on average one mobile phone, each week, handed to me, when it has been found in a seat pockets or on the floor of the aircraft. If it has not got an electronic lock, I have been able to phone a family member or someone the customer has recently called and am often able to reunite the phone, sometimes in the baggage hall, especially if the customer is travelling with someone else that can be rung by the family member or me.

If the phone has a lock on it, it is impossible to reunite it or know who it belongs to, so it just gets handed in to Customer Services in the Arrival hall.

Just thought I would share that snippet of info with you.
My father once lost his mobile phone and I left a voicemail on the phone asking for whoever found it to take it to a local police station. 24 hrs later a call from local police station - phone handed in.
itsmeitisss is offline