Originally Posted by
channa
Yes and Yes.
CO has a computer VDB list which you can get on at your earlier airport in your itinerary.
Problem is, it's so cumbersome for agents to use, that most CO agents do not use it and collect BPs at the gate, first-come, first-serve, ignoring the list.
Perfect - thanks for all the help
channa! Again, I'll keep the thread posted if I make any progress.