Originally Posted by
Xyzzy
Because even with the extra staff there are likely n
t enough of them. I believe that working during irrops is an option and not a requirement.
I get that. But other carriers without work-from-home programs seem to be able to staff up better during IRROPS. You would think that with the work-from-home program, CO would be more nimble, so those wanting extra hours could more quickly start working -- they just need to fire up the computer and put on the headset.