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Thread: Can call center agents work from home?
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Old Jan 24, 2012 | 10:21 am
  #8  
channa
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Originally Posted by Xyzzy
Having agents wrk from home also allows the company to easily and instantly add more agents to the call centers in the event of Irrops, etc.

Then how come CO's call centers get so backed up during major IRROPS events?
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