Originally Posted by
unavaca
Has anyone had a positive experience here in the last month?
I stayed here a couple of weeks after Thanksgiving. As a Plat, was upgraded to the atrium club (or whatever they call it). Nice room, thought it was rather large for NYC. Club is fine, but the people who work there are only interested in getting you to fill out the attendance form. Food, coffee, and other beverage selection in the lounge is fine. The gym still feels small and cramped. Overall, descent Plat recognition, great location, large & comfy room.