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Old Jan 22, 2012 | 12:56 pm
  #3  
6rugrats
 
Join Date: Nov 2007
Location: IAD
Programs: No Loyalty to any airline
Posts: 2,378
This post should be pulled - not true

Welcome to FT!

Sorry to give you the bad news but this is 100% your fault.

Go back and do another dummy booking on Vayama. After you choose your flights, it will take you to the page where you complete the traveler and payment information. At the bottom of this page it states: Rules and Restrictions. It's impossible to miss.

You must tick the box stating you've read and understand these rules before you proceed to the next page. This is what it says about ticket changes:

Fare Rules and Restrictions:

Refunds and Exchanges
•If allowed by the airline, fare rules associated with the ticket(s) issued may be refunded or exchanged for the original purchase price less the applicable airline penalties, plus any fare difference between the original fare paid and the fare associated with the new ticket(s). In addition, Vayama will charge a change/refund processing fee of $100.00/person.
•Vayama has no control over airline penalties associated with refunds or exchanges which can range $50-$400 per ticket in most cases.
•All cancellation and exchange requests must be initiated at least four (4) days before scheduled departure.
•A ticket loses all value if/when the passenger associated with the ticket during any part of the travel does not show up at the check-in counter or cancel the booking at least 2 hours before scheduled departure or as required by specific airline rules. Customers desiring to make last minute changes (within four hours of scheduled departures) must contact the airline directly for assistance.
•International travel often includes multiple airlines, each with an individual set of fare rules. If more than one set of fare rules are associated with the total fare, the most restrictive rules will apply to the entire booking.
•If changes are allowed and the total fare of the new ticket including base fare, fees, penalties and taxes is more than the original ticket fare, Vayama must collect the additional difference before processing the refunds or issuing the new ticket(s).
•Processing exchanges for most international tickets can be a complex and time consuming procedure and can take several business days to complete. Vayama makes every effort to provide quotes and process exchanges in a timely manner.


You did not lose all your money. To change this ticket, you're going to have to pay the airline change fee (at least $250), any refare, and Vayama's fees. For the future, keep in mind that consolidator tickets are not refundable or changeable without fees
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