Originally Posted by
tezzer
I disgree, to advertise to the assembledthat "this was my 1st time in the business cabin" was nothing more than patronising.
I would have LOVED to have enjoyed the CW experience, but there was little to like. It does not measure up I'm afraid.
I very much doubt that was what the lady was intending. You showed a pretty bad expectation level at the start 'world's surliest airline' and had set your mind that it would work this way. I am surprised at the attitude of the CC when you asked to use a pen as I have never found this a problem on any airline regardless of class or travel or my status on the airline.