I have previsously had a flight bought at Expedia on Delta, AAR-CPH-ATL-RSW (Delta could not provide a ticket that included AAR-CPH so i HAD to use Expedia). Then Delta cancelled the flight from CPH to ATL. This was the time of the Iceland volcano, so Expedia was difficult to reach, and the flight was still some time away, so to speed things up, I called Delta directly. They told me, that since I bought the ticket with Expedia, I had to talk to Expedia.

I expected the same to happen here, if I called Emirates. Being in Togo at the time, phoning was horrbile expensive, so I never tried, since I thought I knew the answer. Maybe that was a mistake, but I thought that Expedia could handle the job.