FlyerTalk Forums - View Single Post - What would Thai Airways need to do with its premium product.....
Old Jan 21, 2012 | 10:12 pm
  #7  
Aussie_flyer
 
Join Date: Mar 2008
Location: Melbourne/Bangkok
Programs: A3*G, QF PLATINUM, BA GOLD, VA GOLD, HH DIAMOND
Posts: 2,245
In business class things which would help are:

- Main meal served on a proper plate with nice presentation rather than an identical to economy class casserole dish.

- Yoghurt served in a proper bowl and not in a plastic tub. Also - use proper quality yoghurt not the cheap Thai stuff ex-BKK

- Ditch the chicken sausage on breakfasts ex-BKK... it looks and tastes awful

- More cocktail options in the menu, perhaps welcome on board cocktails too (like Cathay)

- Greet passengers by name throughout the flight. i.e. Mr XXX (virtually never done in my experience on Thai).
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